To examine and verify actual content or performance against a given name or title; to ensure that reality matches the name; to demand that practice lives up to its name.
在处理客户反馈时，我们必须循名核实，确保每一个问题都得到妥善解决，而不是敷衍了事。
When handling customer feedback, we must verify and confirm the actual situation, ensuring every issue is properly resolved, rather than just going through the motions.
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