To adapt one's approach to circumstances, using firmness or gentleness as appropriate; to be flexible and employ different strategies to overcome difficulties.
在处理客户反馈时，团队管理者需要刚克柔克，根据情况采取不同的沟通方式。
When dealing with customer feedback, the team manager needs to be flexible, adopting different communication styles according to the situation.
Era:
Ancient
Frequency:
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